CONFIDENTIALITY POLICY

Silver Hotel is committed to protecting the privacy of our customers. We collect only the personal information necessary to provide hotel services, such as name, contact details, and payment information. This data is stored securely and is not shared with third parties, except when required by law.

ONLINE PAYMENTS

All online payments are processed through secure and encrypted channels. Customers may pay via credit/debit card or other available online payment platforms. Payment confirmation is sent via email upon successful transaction.

REFUND POLICY

Guests may cancel their reservation and request a refund according to the cancellation policy stated at the time of booking. Refunds are processed within 3-5 business days. Non-refundable bookings are not eligible for refunds unless exceptional circumstances apply.

CONTACT INFORMATION

For any questions or assistance, please contact us:

LTD Silver Hotel

I/N 404 424 805
Address: 10 Nino and Ilia Nakashidzeebi St.
Phone: +995599088437
Email: silvertbilisi@gmail.com
Website: www.hotelsilver.ge